Return Policy

We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition in which they were received.

To start a return, simply click HERE and submit a return request through our return portal. We’ll ask for a few details about your order, along with a clear photo and a short video of the item and the reason for the return. This helps our team review your request quickly and provide the appropriate next steps.

Once your request is submitted, we’ll review it and help make the return process as simple as possible.

Once your return is approved, we’ll provide a prepaid return shipping label for your convenience.

Return shipping costs will be deducted from your refund unless the item arrived damaged or incorrect, in which case we’ll cover the return shipping cost.

Please keep the item and its original packaging until your return has been completed.

Once your return is received and inspected, we’ll issue your refund within 5–7 business days.

All refunds are issued to the original payment method used to place the order. We are unable to issue a refund to a different card, account, or payment method.

Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.

Once an order has been placed, we are unable to accept cancellations.

If you change your mind about your purchase, you’re still welcome to return your order and receive a refund in accordance with our 14-day return policy. Once your order is delivered, simply submit a return request through our Return Portal.

If your order arrives damaged or incorrect, we’re here to make it right.

Please submit a return request through our return portal within 14 days of delivery and include clear photos and a short video showing the issue. For shipping-related damage, please also include photos of the original packaging and shipping label.

This information helps us quickly understand what happened and determine the best solution. Depending on the circumstances, we’ll work with you to arrange a replacement, return, or refund at no additional return shipping cost to you.

Please keep the item and all original packaging while your request is being reviewed.